COVID-19 (CORONA VIRUS)

Haunted Happenings are actively monitoring the outbreak of Covid-19. We are aware that the Government along with Health Authorities have advised social distancing. This means, avoiding events or gatherings large or small. We fully understand our responsibilities towards minimising the risk of spreading this virus and we, of course, want to work to ensure the safety of everyone considering the constantly changing information.

All of us at Haunted Happenings are working around the clock to manage all upcoming bookings and ongoing enquiries. As I am sure you can appreciate during these unprecedented times, we have a lot of work to do. Therefore, we ask for your patience during this period of high enquiry demand.

Regarding events that will be postponed or bookings that will be affected as a result of the World Health Organisation and the Government advice, please see the points below:

  • From today, 18th March 2020, for anyone with an outstanding balance on their chosen event, we have frozen your ability to pay this until further notice to prevent any further expenditure on your behalf until the situation resolves.  You will be notified when it is safe to pay this balance and on this occasion your places will still be safe.
  • We are in constant contact with all our locations to ensure that various alternative dates can be offered to bookings affected by the Coronavirus outbreak.
  • Like yourselves we do not have a time frame for recommended social distancing. However, you will be guaranteed the opportunity to attend an event with Haunted Happenings on a future date when this situation has subsided or resolved.
  • If you are booked onto an event with Haunted Happenings that is to be postponed, we will contact you via the contact information provided upon booking. Please be patient as we have a lot of people to contact.
  • If you or someone in your party is self-isolating and cannot attend an event with Haunted Happenings, Please use our contact form HERE to let us know and we will manage your booking in due course to accommodate you on a future event with us. 
  • We would like to reassure you; in the instance that you are unable to book any of the alternative event dates offered to you in the future. Haunted Happening’s will credit your booking account with any monies paid towards your postponed event. 
  • Please see our terms and conditions:  https://www.hauntedhappenings.co.uk/terms.php

These are extraordinary circumstances for everyone, particularly for small businesses in the events and hospitality sector and all businesses in general.  As a business that has been running for over 13 years, we have established a customer base which is both loyal and supportive. We need your support and patience now more than ever. It is through hard work and the anticipated goodwill of our guests that we will get through this and continue to provide ghost hunts and weekend tours at some of the UK’s most fascinating venues.

Haunted Happenings has a team of over 50 people who, like yourselves may have families, mortgages, bills and living expenses. Although these are uncertain times, we remain positive and determined. We would all like to take the opportunity to thank you for your understanding and patience through this difficult time and we look forward to Ghost Hunting with you in the future!

Please stay safe and keep well.

Contact Us

HH & Spooky Nights Ltd
Parklands Connexion
Stanhope Street
Long Eaton
Nottingham
NG10 4QN
Tel: 0115 9720570
Mobile: 07837 845912

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